Privacy Policy

Information we collect

• Order details: name, shipping and billing address, email, phone number and the items you buy.
• Account and newsletter: your email address if you subscribe or create an account.
• Messages: anything you send us through the contact form.
• Device data: browser type, pages viewed and approximate location, collected automatically.

How we use it

We use your information to process and ship orders, answer questions, send updates you asked for, prevent fraud and improve the store. We never sell your personal data.

Cookies

We use small files stored in your browser to keep your cart, remember recently viewed products and understand how the store is used. You can clear or block cookies in your browser settings; some features, like the cart, may stop working.

Sharing

We share only what's needed with trusted partners who help run the store — payment processors, shipping carriers and hosting providers — and only for those purposes.

Your rights

You may ask to see, correct, download or delete the personal data we hold about you, and unsubscribe from emails at any time using the link in each email. To make a request, contact us at hello@lonivera.shop.

Data retention & security

We keep order records as long as required for accounting and legal purposes, and protect all data with encryption and restricted access.